Cal Coastal SBDCServing Monterey and San Benito Counties.
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CEA Webinar-Professionalism, Civility and Respect in the Workplace

Tuesday, August 23, 2022 - 12:30pm to 1:30pm
Free for businesses in Monterey County

A culture of trust, professionalism, and respect enhances team efforts and goal attainment. It is essential that effective communication, trust, and respect be honored in the workplace as the foundation for a productive environment. The diversity in today's workplace, not only involves differences in race, gender, and culture, but also differences in communication style, ages, education, and values. With insight, understanding, and skill development, we can learn to respect others and value differences as opportunities and strengths.

Learning Objectives

  • What is meant by workplace respect?
  • Barriers to understanding & respect
  • Strategies for respectful communication
  • Etiquette in the workplace
  • Embracing diversity & inclusion
  • Communication across generations
  • The importance of validation & appreciation

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 Approved for 1 HRCI Credit. The use of this seal confirms that this activity has met HR Certification Institute’s (HRCI) criteria for recertification pre-approval. 


Approved for 1 SHRM Credit. CEA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCP. For more information about certification or recertification, please visit

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Funded in part through a Cooperative Agreement with the U.S. Small Business Administration and a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA or the Governor’s Office of Business and Economic Development. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the California SBDC closest to you.